Lesson 2: Cross-cultural Communication

Second Language Sociocultural Norms

How can teachers make learners aware of second language sociocultural norms without simply offering lectures or texts on them?

Consider the following example of a sociocultural norm in American English:

Situation: Your friend Mary looks distressed and says to you: "Oh, I have an awful headache and I have an interview today."

Your first response is to say:

  1. It must be allergies.
  2. I'm sorry to hear that.
  3. Don't feel badly, lots of people do.
  4. What bad luck.
Play

Discussion of a sociocultural norm in American English.

Duration: 02:15


In summary, then, we can say the following about sociocultural norms:

  • They are the rules that a society uses to guide appropriate behavior in the community.
  • They can differ widely between cultures.
  • They can lead to great misunderstandings by speakers of different cultures.
  • They are difficult to change.
  • They are intricately tied to pragmatics.